Refund Policy

Refund Policy  

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within Seven business days


Late or missing refunds (if applicable)

  • If you haven’t received a refund yet, first check your bank account again.

  • Then contact your credit card company, it may take some time before your refund is officially posted.

  • Next contact your bank. There is often some processing time before a refund is posted.

  • If you’ve done all of this and you still have not received your refund yet, please contact us at support@spwindustrial.com 

 There are certain situations where only partial refunds are granted: 

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
* You order the wrong item

 

Cancelation Policy

 

Thank you for considering our company for your purchase. Our order cancellation policy is as follows:

 

Once an order is placed, it cannot be canceled. We begin processing orders immediately after they are placed, and we cannot guarantee that we will be able to stop the fulfillment process once it has begun.

 

We understand that there may be circumstances that arise that may make you want to cancel your order. However, we cannot accept order cancellations for any reason, including but not limited to changes in personal circumstances or product preference.

 

We encourage all customers to carefully review their orders before submitting them to ensure that all items are correct and all shipping and billing information is accurate. If you have any questions or concerns about an order, please contact our customer service team before placing your order.

 

Thank you for your understanding and for choosing our company for your purchase.

 

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